Customer Center

Home / Customer Center / Introduction

Welcome to the APPS Customer Centre!

We value your relationship and your satisfaction is important to us. If you are seeking information about our products or services, our customer support center can be the quickest way. This will save you the trouble of emailing or calling us. In case you still have a query, please feel free to contact us.

This Quick Start Guide gives you all the information you need to start shipping with APPS.

Quick Start Guide Customer Login

Get Rates

Complete and submit your online request for a spot quote or rate tariff. Or you can send us a quick email to If you would prefer one of our sales professionals to call or drop by, then call us at 1-800-465-2513 or drop a line to and we will have one of our account managers contact you immediately.

Learn More

Set Up Your Account

To start shipping, just fill out the customer profile online or download and fax it to 1 905 451 2778. You will receive confirmation and your account number within 24 hours. If you want to begin shipping immediately, simply call 1 905 861 2780 and we will set you up within a few minutes.

Learn More

Schedule a Pickup / Track a Shipment / Retrieve PODs

Schedule a pickup, trace a shipment and retrieve shipping documents by doing one of the following

  • Login to your account and create a shipment
  • Chat with a Customer Service Rep
  • Submit a pickup request or trace request online
  • Email to
  • Call 1 866 676 6266 – option #1
  • Fax instructions to 1 905 861 2799

Learn More

Receive and Pay Your Bill

Invoices can be received in a variety of formats including online retrieval, email, EDI, csv file export or even paper invoices. Payment can be made via credit card, electronic funds transfer (EFT) or paper cheque. Send us an email at and we will set it up.

Learn More
Career Opportunities Join Our Team


APPS is an active member of the business community with memberships and affiliations with many industry, business and governmental bodies including: